Why Your Nest Thermostat Isn't Operating Right and How to Solve the Problem

April 13, 2021

The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can raise and lower temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or hire a HVAC specialist like E.B. Air, LLC. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough power, Nest says you might have some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on frequently in a short period of time.

You could believe something is up with your heating and cooling system, but if you just installed the Nest, it’s best to check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat specialist such as one from E.B. Air, LLC can help. We can pinpoint the issue and install a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life easier, through automatic energy-efficient programming and the option to check temps while you’re away from home. It’s an annoying experience when yours won’t run like it should, but our heating and cooling professionals at E.B. Air, LLC can take care of the problem in no time.

If you’re running into weird heating and cooling behavior with your new Nest, give us a call at 979-335-4262 to schedule your appointment now.