The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or gone and can raise and lower temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or hire a HVAC professional like E.B. Air. If you’re installing it without help, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate juice, Nest says you could have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat initially. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning much.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the problem, a smart thermostat specialist such as one from E.B. Air can assist you. We can pinpoint the malfunction and install a C-wire, if necessary.

Smart thermostats like the Nest are designed to make your life simpler, through automatic energy-efficient programming and the ability to keep an eye on settings while you’re out. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling pros at E.B. Air can fix the problem fast.

If you’re running into weird heating and cooling behavior with your new Nest, call us at 979-335-4262 to request your appointment right away.