The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or out and about and can adjust temps to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up yourself or call a HVAC pro like E.B. Air. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can draw enough power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive enough power, Nest says you might run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on repeatedly in a short period of time.

You may believe something is wrong with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning consistently.

Our Professionals Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat pro such as one from E.B. Air can provide support. We can identify the problem and install a C-wire, if needed.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the opportunity to check temperatures while you’re on the go. It’s an annoying experience when yours won’t operate properly, but our heating and cooling pros at E.B. Air can fix the trouble in no time.

If you’re running into unexplained heating and cooling behavior with your new Nest, call us at 979-335-4262 to book your appointment right away.